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Shipping at eHerlin.com
Items ordered at
eHerlin.com are typically processed within 2 BUSINESS DAYS after the
order is placed. Therefore, orders placed on Friday, Saturday or Sunday
would be processed by Monday or Tuesday. Please be aware that if you
order via overnight or 2-day shipping, that you will not necessarily
receive the item overnight or within 2 days of placing the order. The
order will be processed first, than shipped via whichever method you
choose. This means that an overnight delivery can take up to 2 or 3 days
to arrive to your address.
How to Return an
Item
Return Policy
There is a 10 day return policy on all items, with the following
conditions:
Merchandise must be factory sealed to receive a refund.
Opened items cannot be returned unless defective.
No returns on personal use products including all novelties unless
defective.
Defective items will be replaced with the SAME item only
Shipping charges are not refundable.
We do not pay for postage on returns.
Return Procedure
The following
procedures must be followed or the return will be refused.
Include the original printed email or online invoice.
To obtain a refund for a non-defective product, you must return the
product factory sealed.
You must obtain a "RETURN MERCHANDISE AUTHORIZATION (RMA)" Number From
eHerlin.com Before returning a product. We will not accept any returns
without an RMA.The RMA number must be written on your return Package.
Any products returned without an RMA# will be refused. eHerlin.com IS
NOT RESPONSIBLE FOR
ANY PRODUCT NOT RETURNED IN THE MANNER STATED ABOVE
Ship to:
SouthBeachPornStore.com
Returns Department
P.O. Box 3313
Scottsdale, AZ 85257
Privacy at eHerlin.com
Shopping online should never require you
to give up any privacy. At eHerlin.com we believe in that
wholeheartedly. We respect your rights to privacy, and if you decide to
shop with us, the data stops here. Your personal information will never
be sold or used by any other company in any way, shape, or form. We
define "personal information" as your email address, home address,
buying habits, company, phone number - anything that you provide to us
as part of the purchase experience. We do not share any of this
information with other companies.In fact, unlike many companies, we do
not sell "personally unidentifiable" information. If you haven't heard
of this yet, it is where companies sell their database, but they remove
all "personally identifiable" information, usually leaving in things
like zip codes, states, birthdates, etc. In summary, we don't sell any
data, to any one, at any time. Period.
Secure Shopping at eHerlin.com
eHerlin.com uses up-to-date technology to
protect your credit card information. All personal information is stored
on a secure server. All of your ordering information is encrypted using
SSL (Secure Sockets Layer), the industry standard security protocol.
eHerlin.com also uses the Thawte Secure Site Certificate service which
together with SSL, enables a 'secure pipe' between your browser and the
eHerlin.com server on pages where there is transfer of customer
information, so that information travelling between your computer and
our servers is secure
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